Frequently Asked Questions
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All orders are produced per due date. For example, if you ordered January 1, and your due date is February 10, you will receive your order the week before or sooner. All orders are shipped and delivered by your due date.
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Brown paper banners are wrapped in plastic wrapped, and shipped in a box. Canvases and jean jackets are wrapped in plastic and bubble wrap, and shipped in a shipping bag. All shipments are done through UPS ground shipping, and marked fragile.
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Yes! When you place your order, click the customize button, to provide your ideas for the design. If you want to add pictures for inspiration, email addisonoriginals@gmail.com in addition.
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If your order comes in with damages, email addisonoriginals@gmail.com with photos of the damages. You will be given a refund of the original order price (excluding the shipping price), if the damages are acceptable. Or, your order can be replaced with the exact same design for no charge, except for additional shipping charge.